Terms & Conditions

1. Definitions

In these Terms & Conditions, unless the context otherwise requires, the following terms shall have the meanings set forth below:

• "apk138", "We", "Us", or "Our" refers to the apk138 online gaming platform operated under international gaming licenses.
• "Player", "You", or "Your" refers to any individual who registers an account, deposits funds, or uses any service offered by apk138.
• "Account" refers to the personal gaming account created by a Player on the apk138 platform.
• "Website" refers to the apk138 online gaming platform accessible at https://apk138.cam and any related mobile applications.
• "Services" refers to all gaming products offered by apk138, including but not limited to sports betting, casino games, live dealer games, slots, and specialty games.
• "Funds" refers to money deposited into your Account for the purpose of placing bets and playing games.
• "Bet" or "Wager" refers to any stake placed on a game, sports event, or other wagering opportunity offered by apk138.

2. Eligibility and Account Registration

2.1 Age and Residency Requirements

To register an account and use apk138 services, you must meet the following criteria:

• You must be at least 21 years of age or the legal age of majority in your jurisdiction, whichever is greater.
• You must be a resident of Indonesia and physically located in Indonesia at the time of account registration and when using our services.
• You must not be prohibited by law or any applicable regulation from participating in online gambling activities.
• You must not be registered on any self-exclusion list or gambling prohibition register.

2.2 Account Creation

When creating an account with apk138, you agree to:

• Provide accurate, current, and complete information during the registration process.
• Maintain and promptly update your account information to keep it accurate, current, and complete.
• Maintain the security and confidentiality of your account username and password.
• Accept full responsibility for all activities that occur under your account.
• Immediately notify apk138 of any unauthorized use of your account or any other breach of security.

2.3 One Account Per Person

Each Player is permitted to hold only one active account with apk138. Creating multiple accounts (duplicate accounts) is strictly prohibited. If we discover that you have opened more than one account, we reserve the right to close all duplicate accounts, void all bets, and confiscate any winnings. Bonuses and promotional offers are limited to one per household, IP address, device, and payment method.

2.4 Verification (Know Your Customer)

apk138 is required to verify the identity of all Players in accordance with anti-money laundering (AML) regulations and responsible gaming policies. You may be required to submit proof of identity, proof of address, and proof of payment method ownership before you can withdraw funds. Acceptable documents include:

• Proof of Identity: Indonesian National Identity Card (KTP), Passport, or Driver's License.
• Proof of Address: Utility bill, bank statement, or government-issued document dated within the last 3 months.
• Proof of Payment Method: Bank account statement or e-wallet screenshot showing your name and account number.

Failure to provide requested verification documents within 30 days may result in account suspension and forfeiture of funds.

3. Deposits and Withdrawals

3.1 Deposits

apk138 accepts deposits via the following payment methods for Indonesian players:

• Bank Transfer: BCA (Bank Central Asia), BRI (Bank Rakyat Indonesia), BNI (Bank Negara Indonesia), Mandiri (Bank Mandiri), CIMB Niaga, OCBC NISP, Bank Permata, BSI (Bank Syariah Indonesia)
• E-Wallets: OVO, DANA, GoPay, ShopeePay, LinkAja

Minimum deposit: Rp 50.000. Maximum deposit per transaction: Rp 100.000.000. Deposits are typically processed within 5 minutes during banking hours (Monday-Friday, 9:00 AM - 5:00 PM WIB). Deposits outside banking hours may take up to 24 hours.

You may only deposit funds from a payment method registered in your own name. Third-party deposits are strictly prohibited and may result in account closure and forfeiture of funds.

3.2 Withdrawals

You may request a withdrawal of available funds in your account at any time, subject to the following conditions:

• Minimum withdrawal: Rp 100.000
• Maximum withdrawal per transaction: Rp 100.000.000
• Withdrawals must be made to a payment method registered in your own name.
• You must complete account verification (KYC) before your first withdrawal.
• Bonus funds and winnings from bonus funds may be subject to wagering requirements before withdrawal (see Section 4).

Withdrawal processing times:

• Standard Players: 1-6 hours during business hours, up to 24 hours on weekends
• VIP Players: Priority processing, often within 1 hour

apk138 reserves the right to request additional verification documents before processing large withdrawals (over Rp 50.000.000) or withdrawals from newly registered accounts.

3.3 Fees and Currency

apk138 does not charge any fees for deposits or withdrawals. However, your bank or e-wallet provider may charge transaction fees. All transactions on apk138 are conducted in Indonesian Rupiah (IDR).

4. Bonuses and Promotions

4.1 Bonus Eligibility

apk138 offers various bonuses and promotions to Players, including welcome bonuses, deposit bonuses, cashback offers, and loyalty rewards. All bonuses are subject to specific terms and conditions, which are published on the Website at the time the promotion is offered. By accepting a bonus, you agree to comply with all applicable bonus terms.

4.2 Wagering Requirements

Most bonuses are subject to wagering requirements, meaning you must wager the bonus amount a specified number of times before you can withdraw winnings derived from the bonus. Typical wagering requirements range from 20x to 40x the bonus amount. For example, a Rp 100.000 bonus with 30x wagering requires you to wager Rp 3.000.000 before withdrawal.

Not all games contribute equally to wagering requirements:

• Slots: 100% contribution
• Table Games (Blackjack, Roulette, Baccarat): 10-20% contribution
• Sports Betting: Varies by market type and odds

4.3 Bonus Abuse

apk138 reserves the right to void bonuses, cancel bets, and confiscate winnings if we determine that a Player has engaged in bonus abuse, including but not limited to:

• Opening multiple accounts to claim bonuses multiple times
• Colluding with other Players to meet wagering requirements
• Using betting patterns designed solely to clear wagering requirements with minimal risk
• Exploiting software bugs or errors to gain an unfair advantage

5. Sports Betting Rules

5.1 Bet Acceptance

All sports bets placed on apk138 are subject to acceptance by our risk management system. We reserve the right to refuse or limit any bet at our discretion. Once a bet is confirmed and appears in your bet history, it is considered accepted and binding.

5.2 Bet Settlement

Sports bets are settled based on the official result of the event as determined by the relevant governing body (e.g., FIFA for football, FIBA for basketball). Settlement times vary by sport:

• Football (Soccer): Settled within 30 minutes of final whistle (90 minutes + stoppage time, unless otherwise stated)
• Live Betting: Settled immediately after the relevant portion of the match ends
• Specials and Long-Term Markets: Settled when the outcome is officially confirmed

5.3 Postponed, Abandoned, or Cancelled Events

If a sports event is postponed and rescheduled within 48 hours, all bets remain valid. If the event is not rescheduled within 48 hours, all bets are voided and stakes are returned. If an event is abandoned before completion, bets are typically voided unless the outcome has already been determined.

5.4 Indonesian Market Context

apk138 offers comprehensive coverage of Indonesian sports, including BRI Liga 1 (featuring clubs such as Persija Jakarta, Persib Bandung, Bali United, PSM Makassar, Arema FC, and Persebaya Surabaya), Timnas Indonesia (national team) matches, and international leagues popular among Indonesian fans (English Premier League, La Liga, Serie A, Bundesliga, Champions League, FIFA World Cup, AFF Cup). We also support betting on bandar bola (football bookmaker) markets, mix parlay (accumulator bets with multiple selections), and voor bola (Asian Handicap betting).

6. Casino and Slot Rules

6.1 Game Fairness

All casino games and slots on apk138 use certified Random Number Generators (RNG) to ensure fair and unbiased outcomes. RTP (Return to Player) percentages for each game are published on the Website and are audited by independent testing agencies. apk138 does not manipulate game outcomes.

6.2 Malfunction Voids All Pays

In the event of a software malfunction, network error, or technical issue that affects game outcomes, all affected bets and payouts are void. apk138 will refund original stakes but is not liable for any consequential losses.

6.3 Specialty Games

apk138 offers specialty games that are particularly popular in Indonesia, including:

• Togel (Numbers Lottery): Daily draw results are published on the Website and are based on official licensed draw outcomes. All togel bets are final once the draw time has passed.
• Sabung Ayam (Cockfighting): Live-streamed from regulated arenas. Bets are settled based on the official match result. Common betting markets include Meron (red corner) vs. Wala (blue corner), Draw, and Total Match Duration.

7. Limitations of Liability

To the fullest extent permitted by law, apk138 shall not be liable for:

• Any loss or damage arising from your use of the Website or Services, including but not limited to loss of funds, loss of profits, or loss of opportunity.
• Any interruption, suspension, or termination of Services due to technical issues, maintenance, or circumstances beyond our control.
• Any errors, bugs, or inaccuracies in game software, odds displays, or payout calculations. In such cases, the correct outcome will be determined and applied retroactively.
• Any third-party actions, including but not limited to payment processor delays, bank transfer errors, or network downtime.

Your sole remedy for dissatisfaction with apk138 services is to discontinue use of the platform.

8. Responsible Gaming

apk138 is committed to promoting responsible gaming. We provide tools to help you stay in control of your gambling, including:

• Deposit Limits: Set daily, weekly, or monthly limits on how much you can deposit.
• Loss Limits: Set limits on how much you can lose over a specified period.
• Session Time Limits: Receive notifications after a specified amount of continuous play time.
• Self-Exclusion: Request a temporary or permanent ban from your account if you feel gambling is becoming a problem.

Gambling should be entertaining, not a way to make money. If you feel you have a gambling problem, please visit our Responsible Gaming page for resources and support contacts.

9. Account Closure and Suspension

apk138 reserves the right to suspend or permanently close your account without prior notice if:

• You breach any provision of these Terms & Conditions.
• You provide false or misleading information during registration or verification.
• You are found to have multiple accounts or are engaging in fraudulent activity.
• You engage in abusive behavior toward apk138 staff or other Players.
• We suspect money laundering, match-fixing, or other illegal activity.
• We are required to do so by law or regulatory authority.

Upon account closure, any remaining balance may be withheld pending investigation. If the closure is due to your breach of terms, we reserve the right to forfeit any funds in your account.

10. Governing Law and Dispute Resolution

These Terms & Conditions are governed by and construed in accordance with international gaming regulations and the laws of the jurisdiction in which apk138 is licensed. Any disputes arising from these terms or your use of apk138 services shall be resolved as follows:

1. Contact Customer Support: All disputes should first be directed to our customer support team via live chat or email. We will make every effort to resolve your issue promptly and fairly.
2. Escalation: If the dispute cannot be resolved through customer support, it may be escalated to our management team for review.
3. Alternative Dispute Resolution: If resolution still cannot be reached, the dispute may be submitted to an independent third-party arbitrator approved by both parties.

11. Amendments to Terms

apk138 reserves the right to amend, modify, or update these Terms & Conditions at any time. Any changes will be effective immediately upon posting on the Website, and the "Last Updated" date at the top of this document will be revised. It is your responsibility to review these terms periodically. Continued use of apk138 services after any changes constitutes acceptance of the revised terms.

12. Contact Information

If you have any questions or concerns regarding these Terms & Conditions, please contact us:

• Email: [email protected]
• Live Chat: Available 24/7 on the Website
• WhatsApp: Available through our customer support channels